Return Policy

We want you to be completely satisfied with your order. Please review the following details regarding returns:

Digital Downloads

  • All digital download purchases are final and non-refundable.
    Due to the nature of digital products, we are unable to offer returns or refunds once the file has been delivered.

Physical Goods (CDs, Vinyls, Tapes, Clothing Items)

  • Return Period: You may return physical goods within 14 days of receipt, provided they are in unused and original condition.
  • Condition Requirements:
    • Music items (CDs, vinyls, tapes) must be unopened and in their original packaging.
    • Clothing items must be unworn, unwashed, and in their original condition with tags attached.
  • Return Shipping: Customers are responsible for return shipping costs, unless the item is damaged or defective upon arrival. Please include the original packing slip or order confirmation for faster processing.
  • Refund Processing: Once the returned item is received and inspected, we will process your refund to the original payment method. Please allow up to 7-10 business days for the refund to reflect in your account.

Exchanges

  • We currently do not offer exchanges. If you need a different size or item, please return the original item for a refund and place a new order.

Damaged or Defective Items

  • If your order arrives damaged or defective, please contact us within 7 days of delivery with a photo and description of the issue. We will arrange a replacement or refund as necessary.

For any return inquiries, please reach contact us.